F.A.Q.
If you have questions or comments, feel free to reach out to me at dollphinwing@gmail.com and I'll get back to you as soon as I can!
F.A.Q.:
Q: Why are handmade plushies so expensive?
A: Plushies made by hand by one person are priced by the time and skill it takes to create one. There are materials and utility costs as well as the labour and skill level of the artist.
Q: Why should I buy a sewing pattern instead of drafting my own?
A: Buying a sewing pattern instead of drafting it yourself can save a lot of time and money. It takes a certain amount of skill to draft a pattern and it usually needs to be tested a few times. Plus the cost of materials from that testing can add up. Using a pattern gets you a finished plushie faster!
Q: Can I sell my work using your sewing patterns?
A: Yes! You can sell anything you make yourself on home sewing machines using my patterns. Please credit when posting to social media, and don't share them online or send them for factory mass production.
Q: How will I get my pattern purchase?
A: All sewing and embroidery files are in either PDF or ZIP format and delivered to your e-mail address instantly! It should be from "Dollphinwing" with subject "Your downloads are ready" and may also go into your spam or junk folder so be sure to check there. If you think you may have made a typo in your email address, please let me know where to send your files by e-mailing dollphinwing@gmail.com
Due to the patterns being digital, no refunds will be issued. You can try out some of my patterns for free by checking out my Ko-fi page!
Q: Do you update your patterns?
A: Sometimes patterns get updates. Once you purchase a pattern, all future updates are free and delivered automatically to your e-mail address. Check the pattern listing for a notation of what was updated in the pattern.
Q: Can you help me with _?
A: I do my best to help every customer with patterns and embroidery. If you purchased a file and are a little confused, just reach out to me at dollphinwing@gmail.com and I'll try to explain in more detail! I might even be able to send you some video tutorials depending on what you need help with. I can also tweak and re-size embroidery files to fit your needs.
Q: When will you have this plush available again?
A: I often restock popular plush or even keep some in stock made to order but sometimes it's one and done. If there's a particular design/character you're looking for I might be able to re-make it for you!
Q: Do you do commissions?
A: I don't take commissions but I can modify plushies already in my shop! Just reach out and let me know what you had in mind (different colored fabric or embroidery design, adding extra details, inserting poly pellets etc.)